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This position is very important in the company as they determine the risk of its relationships with its customers by supervising the activities of employees who collect and compile data on prospective customers while establishing the financial risk involved. They maintain updated records on the current customer base and account status. They are responsible for initiating collection efforts and works directly with the Accounts Receivables Department in this process. They have input on investigative procedures such as skip tracing and credit checks as well as collection and credit policies. |